FAQs
Have A Question?

We have summarized the questions that customers often ask us. You can solve some of the concerns you have encountered through the answers.

If you still have questions, please contact us by email service@oneinmil.com, we will reply you within 24 hours on working days.

How do I contact you?

We may not be able to answer calls promptly, so please reach out to us via email (help@oneinmil.com) or Facebook Messenger (#Oneinmil Furniture ). We will respond within 24 hours.

Where are you located?

Our company is located on Las Positas Road, California, USA. However, we have warehouses in the East, West, and Central regions of the United States.

How can I access my order information after making the payment?

Once your payment is complete, we will keep you updated on your order status (order confirmation, shipping, and delivery) via email.

How long will it take to complete delivery?

We will confirm your order within 24 hours and pack your items once the warehouse confirms stock availability. The carrier is FedEx, and the delivery time is within 3-7 days.

Do you offer installation services?

We do not offer installation services because our products are designed to be absolutely easy to assemble. Our goal is to enable customers to enjoy the DIY experience while saving on installation costs, enhancing their overall quality of life.